Terms & Conditions

Terms & Conditions
Last updated: 28.11.2025

Welcome to EPG Biotech (https://epgbiotech.com/). By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully.

1. Acceptance of Terms
   By using our website, purchasing our products, or submitting information, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please discontinue use of our site.
2. Use of Website
   You agree to use this website only for lawful purposes. You must not attempt to interfere with the website’s functionality or security, nor engage in any activity that could harm the site or its users.
3. Product Information & Disclaimer
   EPG Biotech provides nutritional supplement products.

• Our products are not intended to diagnose, treat, cure, or prevent any disease.
• Results may vary between individuals.
• Information provided on the website is for general knowledge and should not replace professional medical advice.
  Always consult a healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication, or have medical conditions.

4. Orders & Payments
   All orders made through the website are subject to acceptance and availability. We reserve the right to refuse or cancel orders at our discretion.
   Prices may change without notice. Payments must be completed using the methods offered on the website.
5. Shipping & Delivery
   Estimated delivery times are provided for convenience but are not guaranteed. We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.
6. Returns & Refunds
   Return or refund eligibility is subject to our Return Policy. Only items that meet the required conditions will be accepted.
   We reserve the right to reject returns that do not comply with the policy.
7. Limitation of Liability
   To the fullest extent permitted by law:

• EPG Biotech is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the website or our products.
• We do not guarantee uninterrupted or error-free website operation.

8. Intellectual Property
   All content on the website—including text, graphics, logos, product photos, and design—is the property of EPG Biotech and protected by applicable laws. You may not copy, reproduce, or distribute any materials without our written permission.
9. Third-Party Links
   Our website may contain links to third-party sites. We are not responsible for the content or practices of these external websites.
10. Governing Law
    These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.
    Any disputes arising in connection with the use of the website or purchase of our products shall fall under the exclusive jurisdiction of the courts of Malaysia.
11. Changes to Terms
    We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated “Last updated” date. Continued use of the website constitutes acceptance of the revised terms.
12. Contact Information
    If you have questions about these Terms & Conditions, please contact us at:
    sales@epgbiotech.com or +60 16 9076 123